SkyGeek Privacy Policy

 

Last updated: January 1, 2022

 

This Privacy Policy (the “Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from the SkyGeek website at https://www.SkyGeek.com/ and all subdomains (collectively, the “Site”).

This policy is incorporated into the Terms and Conditions (the “Terms”) that govern your use of the Site. Any capitalized terms not defined in this Privacy Policy will have the definitions provided in the Terms.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Policy. By using the Site, you consent to the practices described in this Policy.

This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

SCOPE OF THIS POLICY

This Policy applies to information that we collect:

  • On this Website.

  • In email, text, and other electronic messages between you and this Website.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

Please note that this Policy does not apply to:

  • information collected by us offline or through any other means, including on any other website operated by us or any third party; or

 

  • information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

 

 

CHILDREN UNDER THE AGE OF 16 MAY NOT USE THE SITE

SkyGeek.com is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Site or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:

Email: service@skygeek.com
Toll-free: 1-888-759-4335

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

PERSONAL INFORMATION WE COLLECT

We collect several types of information from and about users who visit SkyGeek.com.

Information you provide to us

We collect certain information that you provide to us. This information may include:

  • Information that you provide by filling in forms on SkyGeek.com. This includes information provided at the time of registering to use the Site. We may also ask you for information when you report a problem with the Site.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Details of transactions you carry out through the Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Site. This information includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

By using the Site, creating an account, or providing us with Order Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are giving us your consent to collect and use it to complete the transaction, and for all of the other purposes described in this Policy.

You also may provide information to be published or displayed (“posted”) on public areas of SkyGeek.com, such as the Community pages, or transmitted to other users of the Site or third parties (“User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information we collect automatically

As you navigate through and interact with SkyGeek.com, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to SkyGeek.com, including the individual web pages or products that you view, what websites or search terms referred you to the Site, traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). For further details about how we use behavioral tracking and how you can opt out, please see the ‘about Hotjar’ section of Hotjar’s support site.

We refer to this automatically collected information as “Device Information.” When we talk about “Personal Information” in this Policy, we are talking both about Device Information and Order Information.

The Device Information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Site and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize the Site according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to the Site.

We may collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

  • Certain features of the Site may use local stored objects (or “Flash cookies”) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons” (also called “pixel tags,” “clear gifs,” and “single-pixel gifs”) are electronic files used to record information about how you browse the Site. Web beacons permit us, for example, to count users who have visited particular pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications, including advertisements, on the Site are served by third parties, such as advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use, store, and process the Personal Information that we collect to provide and improve our Site and services, and to offer a secure, safe, and trusted experience. For example, we may use your Personal Information:

  • to present the Site and its contents to you.

  • to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  • to protect against or deter fraudulent, illegal, or harmful conduct.

  • to provide you with information, quotes, and other services that you may request from us;

  • to provide you with notice about your account.

  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • to notify you about changes to our Site or any products or services we offer.

  • to improve and optimize the Site and our services.

  • to allow you to participate in interactive features on the Site.

  • to respond to correspondence we receive from you.

  • to resolve disputes.

  • in any other way that we may describe at the time we provide the information (for instance, in connection with a contest or promotion).

  • for any other purpose, with your consent.

We may also use your Personal Information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data or adjust your user preferences in your account profile.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We will keep your Personal Information for as long as necessary to fulfill our obligations to you, maintain our legitimate business operations, and/or exercise, defend or establish our rights. The precise length of time that we retain your Personal Information depends on why we collected it and how we use it, but we will not retain your Personal Information for longer than necessary for our business purposes or for legal requirements. We may retain Order Information indefinitely. We will retain information about you that is connected with your account or our services for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete/deactivate your account. However, you acknowledge that we may retain some information after you have deactivated, or we have deleted, your account if we reasonably believe that it is necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigCommerce to power our online store; you can read more about how BigCommerce uses your Personal Information at https://www.bigcommerce.com/privacy/. We also use Google Analytics and Hotjar to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. For further details about Hotjar’s use of Personal Information, please see the ‘about Hotjar’ section of Hotjar’s support site.

We may disclose Personal Information that we collect or you provide, as well as information that you provide to us about third parties, as described in this Policy:

  • to our subsidiaries and affiliates.

  • to service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SkyGeek’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

  • to third parties who are not affiliated companies to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Choices About How We Use and Disclose Your Information below.

  • to fulfill the purpose for which you provide it.

  • for any other purpose disclosed by us when you provide the information.

  • with your consent.

Please note that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

We may also disclose your Personal Information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • to enforce or apply our Terms and other agreements we may have with you; and

  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SkyGeek, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Telephone Consumer Protection Act Compliance. If you provide a cell phone number with your contact information, SkyGeek and/or third parties specified above may dial your cell phone number, possibly using an autodialer, to provide quote information and/or seek additional information in order to provide a quote. By providing a cell phone number, you agree to be contacted at that cell phone number, regardless of whether you, or someone else, is in possession of the cell phone when contact is made. Entering into this agreement is not a condition of purchasing any goods or services.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site’s Terms.

BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following sites:

GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the Personal Information that you provide to us and that we collect. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by logging into the Site and adjusting your user preferences in your account profile or by sending us an email stating your request to service@skygeek.com

  • Promotional Offers; Disclosure of Your Information for Third-Party Advertising. If you do not wish for us to use your Personal Information to promote our own or third parties’ products or services or otherwise share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to service@skygeek.com. If we have sent you a promotional email, you can use the “Unsubscribe” link in the email to opt-out of such communications.

  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email stating your request to service@skygeek.com.

In addition, you can review and change some of your Personal Information by logging into the Site and visiting your account profile page.

You may also send us an email at service@skygeek.com to request access to, correct or delete any Personal Information that you have provided to us. We may need to delete your user account if you request that we delete some particular Personal Information. We may not accommodate a request to change or delete Personal information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. For instance, we are not able to change or delete Order Information.

Please be aware that we do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.

DATA SECURITY

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information that you provide to us is encrypted during transmission using TLS, SSL, or similar technology, and will be stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice for California Residents.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to xxxxxxx@skygeek.com or write us at: Styles Logistics, Inc., 30 Airway Drive, Suite 2, LaGrangeville, New York 12540.


CHANGES TO THIS POLICY

We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. It is our practice to post any changes we make to our Policy on this page with a notice that the Policy has been updated on the Site home page. If we make material changes to how we treat Personal Information, we will notify you by email to the primary email address specified in your account or through a notice on the Site home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Policy to check for any changes.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@skygeek.com or by mail at: Styles Logistics, Inc., 30 Airway Drive, Suite 2, LaGrangeville, New York 12540.

You may also call us on our toll-free number: 888-759-4335

 

 

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